Contact information
CONTACT INFORMATION
WMF XIII is operated by WMF XIII Inc., part of the Wagner MacKenzie Family of Companies.
We are a Canadian, queer-owned and queer-operated luxury digital department store presenting products from queer creators, makers, artisans, chefs, designers and artists.
HOW TO REACH US
General enquiries
hello@wmfxiii.com
Customer care, accessibility and product guidance
concierge@wmfxiii.com
Order and delivery assistance
orders@wmfxiii.com
Returns, exchanges and refunds
returns@wmfxiii.com
Privacy requests
privacy@wmfxiii.com
Telephone
437-435-9666
Mailing address
WMF XIII Inc.
Suite 1406, 5 Zappacosta Drive
North York, Ontario M9M 0G9
Canada
Please include your order number when contacting us about an order.
IMPORTANT RETURN INFORMATION
Our corporate mailing address is not a customer return depot.
Do not send merchandise to this address unless our Returns team has specifically instructed you to do so. Contact returns@wmfxiii.com and obtain return authorisation and routing instructions before mailing any product.