Legal notice
LEGAL NOTICE
Last updated: 21 September 2026
BUSINESS OPERATOR
The WMF XIII online store and related customer services are operated by:
WMF XIII Inc.
Suite 1406, 5 Zappacosta Drive
North York, Ontario M9M 0G9
Canada
Telephone: 437-435-9666
General enquiries: hello@wmfxiii.com
Customer care: concierge@wmfxiii.com
Privacy enquiries: privacy@wmfxiii.com
WMF XIII is part of the Wagner MacKenzie Family of Companies.
Our corporate mailing address is not a customer return depot. Customers must contact returns@wmfxiii.com and obtain return authorisation before sending merchandise.
LEGAL AGREEMENTS
Your use of this website and any purchase made through it are governed by the policies and terms displayed by WMF XIII, including:
• Terms of Service.
• Privacy Policy.
• Refund and Return Policy.
• Shipping and Delivery Policy.
• Purchase Options Cancellation Policy.
• Any product-specific conditions disclosed before purchase.
If a product-specific condition conflicts with a general policy, the product-specific condition applies only where it was clearly disclosed before purchase and is permitted by law.
PRODUCT INFORMATION
WMF XIII works to ensure that product descriptions, photographs, provenance information, ingredients, materials, dimensions, colours, prices and availability are accurate.
Screen displays, natural materials, handmade production and small-batch manufacturing can produce reasonable variations. Such variations do not include receiving a materially different product from the one ordered.
Product availability, prices and descriptions may be corrected or updated. WMF XIII will not charge a higher corrected price without the customer’s agreement.
EDITORIAL AND GENERAL INFORMATION
Editorial, educational and product-related information provided through the WMF XIII website is general information. It is not medical, legal, financial or other regulated professional advice.
Customers should consult an appropriately qualified professional when individual advice is required. Product information should not be used to diagnose, treat, cure or prevent a medical condition unless the product is lawfully authorised and expressly represented for that purpose.
INTELLECTUAL PROPERTY
Unless otherwise stated, the WMF XIII name, branding, storefront design, editorial content, text, graphics, photography and other website materials are owned by or licensed to WMF XIII Inc.
Creator, maker and partner names, trademarks, artwork, product designs and other intellectual property remain the property of their respective owners.
Website content may not be reproduced, distributed, commercially exploited or modified without the permission of the applicable rights holder, except as permitted by law.
THIRD-PARTY LINKS AND SERVICES
The website may contain links to third-party websites or may use services operated by payment, delivery, technology and other providers.
Separate terms and privacy policies may apply to services independently controlled by those providers. Providing a link does not constitute endorsement of all content appearing on an external website.
WMF XIII remains responsible for obligations imposed on it by applicable law.
LIMITATION OF NOTICE
This Legal Notice should be read together with the WMF XIII Terms of Service.
Nothing in this notice excludes, restricts or replaces a customer right, warranty, guarantee or remedy that cannot lawfully be excluded.
GOVERNING LAW
This Legal Notice is governed by the laws of Ontario and the federal laws of Canada applicable in Ontario.
This choice of law does not deprive a consumer of mandatory protections that apply in the consumer’s home jurisdiction.
REPORTING A CONCERN
To report an intellectual-property concern, inaccurate information, unlawful content or another legal issue, contact hello@wmfxiii.com and include:
• Your name and contact information.
• The relevant webpage or product.
• A clear description of the concern.
• Supporting information demonstrating your rights or the correction requested.
We may request additional information before acting on a report.
CONTACT
WMF XIII Inc.
Suite 1406, 5 Zappacosta Drive
North York, Ontario M9M 0G9
Canada
Telephone: 437-435-9666
Email: hello@wmfxiii.com